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Software Technical Support 24x7 - On Premise License - 10TB Storage - For Analytics 3 Years
£7,221.90
(Excl VAT)
£8,666.28
(incl. VAT)
Stock :
Introduction
SonicWall SonicWall global support services are designed not only to keep your security infrastructure current,but also to react swiftly to any problem that may occur. However,that's not enough to keep your network safe these days. So the support services also include crucial updates and upgrades,the fine technical support,access to extensive electronic tools and timely hardware replacement.
Designed for customers with SonicWall SonicWall E-Class solutions,SonicWall SonicWall E-Class Support 24x7 delivers the enterprise-class support features and quality of service that enterprise companies require keeping their networks running smoothly and efficiently.
Customers with mission-critical network requirements cannot afford downtime;SonicWall SonicWall Dynamic Support 24x7 is an around-the-clock support service.
Specifications
| General | |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | SonicWALL Analytics |
| Installation Type | Locally installed |
| Licence Type | On-Premise licence |
| Licence Qty | 10 TB storage space |
| Details | |
| Service &Support | Phone consulting - 3 years - response time:1 hour availability:24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 3 years - response time:4 hours availability:24 hours a day / Monday-Sunday - severity level 2 Phone consulting - 3 years - response time:1 business day availability:24 hours a day / Monday-Sunday - severity level 3 Web support - 3 years availability:24 hours a day / Monday-Sunday New releases update - 3 years |
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