Introduction
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it - so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Features
- We’ll be there the next business day : Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day
- Stay in control of your data : You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
- Support you can count on : Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Help is on the line – or at your door : Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Specifications
Duration | 2 years |
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Support type | Onsite repair |
Coverage window | Standard workdays - 9 hours |
Response Time | Next business day response |
Service method | Onsite repair |
Warranty coverage | Post warranty |
Place of service | Onsite |
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